Q.
Payment
What payment methods do you accept?
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A.We accept the following payment methods:
• PayPal (recommended for buyer protection)
• International bank wire transfer (T/T)
• Western Union (for select regions)
All prices are quoted in USD. Payment must be received in full before vehicle shipment. For orders over $30,000, we can arrange split payments — contact us for details.
Q.
Payment
Is my payment secure?
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A.Yes, your payment is fully secure:
• PayPal transactions are protected by PayPal Buyer Protection
• Bank transfers go directly to our verified company account (Car Korea Co., Ltd.)
• We NEVER ask for payment to personal accounts
• All transactions are recorded and receipted
• SSL encryption protects all data on our website
If you receive any suspicious payment requests claiming to be from Car Korea, please contact us immediately to verify.
Q.
Payment
What is your refund policy?
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A.Our refund policy is as follows:
• Before shipment: Full refund available (minus PayPal transaction fees)
• After shipment but before arrival: Partial refund may be available depending on circumstances
• After delivery: No refund, as vehicle condition is verified before shipment
In case of disputes, we work with you to find a fair resolution. All refund requests must be submitted within 7 days of the relevant event. Please contact carkorea01@gmail.com for refund inquiries.
Q.
Payment
Do I need to pay for shipping separately?
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A.Shipping cost is separate from the vehicle price. When you proceed to checkout, you have the option to:
• Include shipping: Total = Vehicle Price + Shipping Cost
• Exclude shipping: Pay only the vehicle price (arrange your own shipping)
Shipping rates vary by destination and vehicle type. You can check current rates on our Shipping page or contact us for a personalized quote. We recommend using our shipping service for the most hassle-free experience.